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How to create customer profiles to reach your target audience – “contact from 3pm to 6pm using script A and agents 1, 2 & 3”

How to create customer profiles to reach your target audience – “contact from 3pm to 6pm using script A and agents 1, 2 & 3”

A company we worked with had procured a list of 10,000 customers from an IFA (Independent Financial Adviser), who had been selling policies on behalf of their organisation. The IFA decided that they wanted to sell their list and close down the business due to new legislation being introduced in the financial services industry. The […]

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